Shipping & Returns

EASY RETURN POLICY

Return Policy 

All items purchased from AFC may be returned within 30 days for any reason for a full and unconditional refund or exchange from the date the order was placed as long as our Customer Service Team has issued a Return Merchandise Authorization Number. We do not accept returns after the 30 day return window. All Refund orders which initially had FREE SHIPPING at time of order will be deducted the Shipping Charge when Refunded. Customer Will be responsible to ship the product back to AFC for Refund. There will be a 15% Restocking fee for all returned filters.

Return Address:

AMERICAN FILTER COMPANY
1191 Huntington Drive #317
Duarte , CA 91010

SHIPPING POLICY
All orders received by 5:00 P.M. (EST) will be shipped out the next following business day. All orders received after this time will be shipped out the next business day excluding all Federal Holidays or unless stated on website home page.

CANADA SHIPMENTS

All Canada orders are shipped the next business day. Transit time varies between 5-10 Days. (Most items that weigh less than 3lbs will be shipped USPS and items heavier than that will be shipped UPS. UPS orders transit times are between 4-5 Business Days. USPS transit times are between 5-10 Business Days (Customs delays are not included in transit times) You may also be charged Canadian import duty / Broker fee or other fees. These charges vary and are not within our control. Please check with your Canadian customs agent or broker for details.

SHIPPING RATES

All 1 Pack orders have a $8.95 Shipping Rate. All 2 Pack Orders have a $10.95- $14.95 Shipping Rate Depending on Weight. All 3 Packs or more are FREE SHIPPING! (All shipping rates are based on 48 Contiguous states, Alaska and Hawaii only. Does not include Guam, Puerto Rico or any other US Territory. Any Orders going to Guam or Puerto Rico will be accessed additional shipping costs according to the size of the order. A Customer Rep will contact you with the additional fees before shipment and must be paid before shipment is made.)